How to Get In Touch With Give A Hand Support
There are two mains ways to find the help you need, no matter your issue or question.
1. Give A Hand Articles
First, you can browse articles like this one at your convenience. You’ll likely find that we’ve already created some helpful information on the topic at hand.
To find additional articles, select “Help Center” in the Resources section of our website footer. Or navigate here directly from your account.
This is where you’ll be able to look up topics organized like this:
- For Organizers
- Getting Started
- Account Management
- Donor Questions
You can also search this knowledge base using the search bar at the top of the Help Center.
2. Contact Us
From the Help Center, click the “Contact Us” button at the bottom of the page. This will open a contact form, which allows you to send a message directly to our support team. This contact form can also be accessed by clicking the "contact us" button at the bottom right of this page. To send a message to our support team, include the following:
- Name
- Email address
- A message explaining how we can help
We’ll review your message and get back to you as soon as possible.