What to Do If the Beneficiary of a Fundraiser Passes Away

First and foremost, please accept our condolences for your loss.

It’s our sincere hope that we make the process of transferring or ending the fundraiser as easy as possible.No matter which route you intend to take, the first step will be to get in touch with our support team. Either look for the question mark button at the bottom right of this page, or navigate to the Help Center and select “Contact Us” at the bottom of the page.From there, our team will help you…

Decide whether to transfer or close the fundraiser
Complete the process of transferring or closing the fundraiser

When You Should End the Fundraiser

If the bank transfer has already been set up for the fundraiser within Give A Hand, your best option is to end the fundraiser. This is because the transferring of funds will happen automatically, so working directly with the bank is the most direct route to your desired outcome.

If you need more guidance on ending a fundraiser, click here.

Please note that you’ll likely need to show a government-issued photo ID as well as the obituary or death certificate to complete this option.

When You Should Transfer the Fundraiser

If funds have not yet been transferred or if the beneficiary has yet to set up bank transfers, your best option is likely to transfer the fundraiser to a new beneficiary.

We’ll work with you to make this process as easy as possible. We may require some additional information, such as an obituary or death certificate, a copy of the will or other legal documentation, and an email address + government-issued photo ID of the new beneficiary.